Image taken by micheleart

What does customer service means to you? I personally feel that good customer service means that you are attended to with respect and care. It will make you feel like a happy customer and it leaves you wanting to refer your friends there too. You will also feel that the item you have purchased is really worth it.

Today I will be sharing with you 3 blogshops or online shopping sites that have left their customers feeling satisfied and wanting to refer other friends to them.

#1 Updates on Customer Service – Wild Daisy

After I have posted my review about Wild Daisy titled Trendy Korean Fashion Apparels Suitable For Work, a loyal reader decided to purchase something from them. This reader had later shared her shopping experience with me.

She commented that the quality and workmanship of the apparels are really good and extremely comfortable.

She further commented that the service rendered was really good and the price was reasonable and worth it.

Indeed, Wild Daisy lives up to my rating of Good Deal

#2 Updates on Customer Service – We love sprees

I have personally purchased items from them before and have reviewed about them during my first few initial posts titled Discount Crocs and Email Interview #11: We Love Sprees.

My shopping experiences with them have been fruitful and  I really liked their customer service. It leaves me to want to go back again whenever I would like to purchase a pair of crocs shoes.

Recently, they have realised that I’m a blogshop reviewer and had offered me a discount for a pair of crocs. Once again, their customer service exceeded my expectation. =)

Here’s what I have purchased from them:

We love sprees maintains their title as Best Deal

#3 Updates on Customer Service – BeautiFeet

BeautiFeet designs handpainted canvas shoes. I have personally purchased a pair from her and have reviewed about her customer service.

I have reviewed about BeautiFeet and shared about my shopping experience with them in the following post titled Unique Fabric Shoes for Your Beautiful Feet and Updates on Customer Service of Blogshops or Online Shopping Sites.

Recently, a loyal reader had purchased a pair from her too. She had commented that the price of the shoes are worth it and she finds that BeautiFeet is really creative. She had given BeautiFeet some basic guidelines that she wanted a white base shoes, suitable for work and also would like to add some “blings”. Look, this is what BeautiFeet had designed for her:

BeautiFeet maintains their title as Best Deal

That’s all from me for now. Do share with us about your shopping experience if you have any. If you have any blogshops or online shopping sites that you would like to share with us, you can also drop your comments now

Upcoming post: New Collection at Zepherra

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I have reviewed about We love sprees in one of my first few posts in SG Blogshops Review titled Discount Crocs. I had a great shopping experience with this blogshop or online shopping site, I had commented about their great customer service.

In this post, I conducted an email interview with them.

*Start of Interview* (Do note that the email interview replies are not edited)

1) Could you tell me more about yourself? How was your site created? Any other team member behind your blog shop’s success?

We Love Spree was started in an attempt to connect with a community of people, bringing them value-for-money products or achieve economies of scale through bulk purchases. As we do not have any IT based knowledge, we choose the most common and relatively simple method to start our online shop using blogger. As for our team of 2, we nicknamed ourselves as the “Chubby Gers” and as the name implies we love to indulge in food and also shopping!

2) What is your blogshop or online shopping site offering? (Share at least 3.)

We offer a variety of items. We first started with Crocs shoes and subsequently we offered inspired Agnes B., Longchamp wallets/ bags, Korean designed bags/accessories, B-Diff tote bags and Korean couple/ family tees. We hope to bring items that are suitable for everyone including family concept items. For our upcoming sprees, there will be automatic Korean toothpaste dispensers, Japanese design tote bags and many more.  We hope to bring in a greater variety of quality items at value-for-money prices!

3) Which is your best selling item? And tell me more about it. (Preferably provide me a photo of at least 250 pixel in length)

Croc shoes are our best selling item so far. As we always have new designs coming in, most crocs shoes are quite popular but the best selling design now is Hello Kitty Series and Crocband Series.

4) Could you share one tip that your site have to ensure safe shopping online?

Always check if the spree organiser has a track record of completed sprees. You can identify them easily by the blog archive for completed sprees or reviews from buyers of their previous sprees. Through the enquiry processes, you will also be able to know how efficient and trustworthy the seller is and only buy from sellers whom you are comfortable with!

5) One last online shopping tip you want to share with my readers.

Always check the product description and measurements before place your orders. If in doubt, always ask first before placing your orders! (^^;)

*End of Interview*

My comments

Do note that my reviews about them titled Discount Crocs was dated Oct 2009, pictures and reviews are therefore not up to date.

I have another shopping experience with We love sprees once again. I will review about them when I received my item.

Upcoming post: A review about a new blogshop or online shopping site that provides in-stock items for both female and male shoppers.

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Shoes are very dear to women. Somehow there is this adrenaline whenever we see shoes. I have recently came across a blogshop that caused this adrenaline to pump up when I saw the shoes. I am sure YOU will be all excited too. The designs of the fabric shoes are not only very pretty and unique, it is cheap too. Are you ready for it?

I present to you BeautiFeet, I’m sure you will like her designs. Even if you don’t, you can always ask her to customise something and moreover, it is free =)

Design Template

You can see for yourself that it is very clear that she is selling handpainted shoes. Her design template is simple but catchy.

Navigation tabs were used for easy navigation. In the “Comments/ Queries” tab, you are able to see what are some of the comments made by her customers. In the “order form” you get to order the shoes through a order form. There is also a visual picture on how you can measure your shoe size.

You will also know how BeautiFeet comes about and what are the prices of the shoes from the main page. I’m sure you will agree with me that from the first look at the blogshop you are clear on what to expect (be it how to order, or what are the designs she have)

Focus and content of the blogshop

Very clear focus and many designs to choose from. Should you not find any designs that you like, you can ask for customisation and it is free. You also get to decide whether you would like to remove the shoe straps.

There is this navigation on “other sales” which sells other items. I specifically like this idea of hers to categorise it, in order not to confuse customers or to lose focus should she include the other items in the main page.

In fact, I have yet to see any blogshop that sells handpainted shoes. They are unique, and she claimed that the shoes are very comfortable. Indeed, BeautiFeet is selling Unique Fabric Shoes.

Look at some of her designs:

Wait! Just a moment. Just before you rush off to visit her blogshop without finishing reading my review, read on to find out about her customer service.

Customer Service

Very efficient and helpful advice. She had in fact replied to my queries within a day. I’m sure that there is some concerns to buy shoes online because you do not get to try the shoes and is worried about buying the wrong size. I sent an email to her with regards to this concern. I asked if she had any idea or tips to measure shoe size so that we can order a shoe size that may fit us. Here’s her reply:

“… i usually advise customers to measure their feet from the tip of the longest toe to the end of the feet-heel with a ruler/measuring tape (in cm). My shoe sizes is about the same as outside brands like Charles and Keith. I understand your concern, and i recommend taking half to one cm bigger for the shoes. (e.g. feet length 23cm, get shoe size 37/38). Also, it depends whether you want to keep the straps as removing the straps will ”loosen” the shoes. You may refer to my order form for the sizes and measurements. Rest assure that the shoes are very comfortable -for most people…”

After reading her advice, I’m more sure on what size to order for myself. What about you?

Best deal?

Of course it is the best deal.  Not only it is cheap, the price range is SGD$15-21 you get unique fabric handpainted shoes. The shoes will be suitable for your casual day out shopping, it may be even suitable for you to wear it to work, depending on what designs or your customisation.

I will be buying a pair from her soon but i need to decide what designs I would like. As for you, I hope you will enjoy shopping at BeautiFeet and do remember to exercise some constraint so that you do not burn a hole in your pocket by buying to many shoes from her

Do drop me your comments about this post. Thanks!

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Image taken from KoaLa41

Are you into Korean fashion? Perhaps you have been watching the latest korean drama, Boys over flowers. Perhaps you have been caught by the Korean craze falls into the category of wanting to learn Korean language, shopping for korean stuff such as apparrels, accessories, bags.

I have recently came across a blogshop which aspires to specialise in Korean Fashion…

This blogshop is Jkorean.

Design template

Simple yet very clear design template. The moment you enter the site, you are greeted by their simple custom header which tell you that they aspire to be your one-stop korean fashion shop.  It is followed by clear description of what to expect and their terms and conditions, there is also a navigation tab to allow you to choose whether you are interested to find out about female or male fashion. i like it

Clear explanation and description

After making your choice of whether you are interested in female/male fashion, you are once again greeted by clearer navigation tabs.
 

Even clearer navigation tabs

I like the part whereby they even have a navigation tab for you to go back to the main site. At least this gives me a choice to reselect my choice. You can also see from the image above that the images of their product is clear and at one look, you do know what they are selling.

Focus and content of the blogshop

I’m impressed by their simple yet very clear navigation tabs which allows me to know what are the contents of the blogshop. The focus is clear and as you browse through their collection, you do know that it is Korean Fashion. There is also a variety range, from apparrels to accessories to bags and even shoes.

Jkorean Tops

Jkorean Bags

Jkorean Accessories - Necklace

I like the necklace. it looks unique as i have not seen any of such before. The price of it is even more surprising. It is selling at SGD$12. Yes it is really a good price!

Customer Service

I have just sent an enquiry with regards to this necklace. Therefore i shall review about it when they get back to me or should i purchase the item.

Best deal?

It is a good deal. The price range from from as cheap as SGD$9 for a pair of earrings to SGD$40 for bags. The tops range from SGD$20 – $30. Not only can you find female products, you can find male products. Therefore, for those girlfriends out there, if you having been looking for a blogshop that sells male products, you can visit Jkorean too.

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